Standfast (Bristol) Ltd Quality Management Manual

Company Profile and Vision

Standfast (Bristol) Ltd is a private limited company engaged in the installation, maintenance and monitoring of security alarm systems which meet the requirements of:

Fire: BS 5839, SP203 and FSQS 121.

Security: PD6662, (including relevant parts of BS 4737), DD243, BS EN 50131 Series, Dd263 and NSI Codes of Practice. The company has been trading in the security industry since 1986 and operates from its headquarters at Redland, Bristol and provides a local installation and maintenance service. The Company is approved by NSI for the installation and maintenance of security systems.

The Company operates a quality management system for its security system installation and maintenance activities, which meets the requirements of BS EN ISO 9001:2008 and the further requirements of the NSI Quality Schedules SSQS.101 and FSQS.121. Regular auditing of procedures and installations and identification of crrective actions are key elements.

The Quality Management System is supported by a comprehensive documented Health and Safety system. Also the Environmental Policy, which describes the Company's approach to managing its impact on the environment.

Objectives: The objectives of this quality management system are detailed in each Process Map. This includes their method of monitoring. The objectives, including this policy statement, are reviewed based on results of analyses carried out from time to time, internal audits and management review. Prime tenets of this quality system are to enhance customer satisfation and to identify and implement continuous improvement in all areas. These two cornerstones are integral within all processes and procedures operating within the Company. Standfast (Bristol) Ltd is committed to meeting and exceeding customer' stated requirements in all transactions.

To whom does this policy apply? Adherance to this policy involves all of the Company's employees. Implementation is detailed in the Company's Process Maps and Company Procedures. All employees are committed to the quality concept and participate in the operation of the QUality System. All emplyees are committed to continual improvement of the Quality System by informing the managemnet where improvements in forms, procedures or processes may have a long-term benefit on the effectiveness of the Quality System.

Philip A. Dadd
Managing Director

To discover more about our security systems quality management, please contact us on (0117) 942 3366 or request information via our on-line form.